We’re IAG Loyalty, one organisation with two ambitious, growing divisions across Loyalty and Holidays. Each has its own goals, strategy and team, but together we’re united by a shared vision: to create a more rewarding world of travel and experiences.

Our Loyalty division is home to Avios, the global loyalty currency, enabling millions of members to collect and spend rewards across travel, retail and financial services.

Our Holidays division, including British Airways Holidays and Iberia Vacaciones, connects customers to thousands of destinations worldwide through seamless, end to end travel experiences.

We’re on an exciting journey of growth and transformation. We’re going places.

The opportunity ✨

Reporting to our Lead People Partner, you’ll embed yourself in your domain(s) to shape and deliver people priorities that drive performance, support change and strengthen organisation effectiveness. This is a broad, hands-on role offering real exposure and influence, where you’ll balance strategic input with practical execution, working across organisation design, transformation and day-to-day partnering.

Sitting within a lean, high-impact People team, you’ll build strong relationships, contribute to key organisational decisions and gain visibility across the organisation.

This is an ideal opportunity for someone who thrives on pace, variety and the chance to develop a well-rounded partnering skillset in a commercially focused, evolving organisation.

This role is based out of our London office. We call our approach to hybrid working The Blend — it’s about giving you the flexibility to choose where you do your best work, while staying connected with your team and the wider business. This means you will be required to spend at least two days per week in the office, with the rest of the time working from home. You may also be required to work from one of our other office or partner locations, based on your role and 'to do' list.

What you’ll get up to 🌠

• You’ll act as a trusted partner within your domain(s), helping to shape priorities on people, organisation and change

• You’ll build deep knowledge to identify where people, structure and ways of working can unlock stronger performance

• You’ll play a key role in shaping change across organisation design, transformation and evolving operating models, including how teams, roles and ways of working adapt as technology and AI reshape the organisation

• You’ll balance strategic input with hands-on delivery, from leadership discussions through to execution and follow-through

• You’ll share organisational insight into the People team to shape impactful, relevant people initiatives

• You’ll challenge constructively and operate with agility in a fast-paced, evolving environment

• You’ll build strong relationships quickly, driving momentum and contributing to a high-impact, collaborative People team