Working in a small team you will be the first point of contact to all visitors to University House, Security Reception and the Facilities Helpdesk. You will be required to provide a customer focused service and respond proactively to queries via email, telephone and face to face.

Excellent customer service skills, high levels of initiative, attention to detail and the ability to effectively multi-task are essential elements of this role.

This is a campus based post required for 4 hours per day 5 days per week.

Please note: unless specified otherwise in the advert, all advertised roles are UK based.

Find out what it's like to work at Lancaster University, including information on our wide range of employee benefits, support networks and our policies and facilities for a family-friendly workplace.

The University recognises and celebrates good employment practice undertaken to address all inequality in higher education whilst promoting the importance and wellbeing for all our colleagues.

We warmly welcome applicants from all sections of the community regardless of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity, and equality of opportunity.