JOB/ROLE PURPOSE

Accounts Assistant will be responsible for producing timely and accurate invoices/credit notes, ensuring all revenue is reported correctly in the monthly accounts.Accounts Assistant will need to consistently meet month

end reporting deadlines with a high degree of accuracy. The Accounts Assistant will be trustworthy and understand the need for confidentiality, as cited in the Group values.

KEY OBJECTIVES

Responsible for reducing the lead time between delivery of goods and distribution of invoices

Responsible for effective and efficient resolution of queries to allow for timely payment of debt

Effective communication with Sales and Order departments to improve company performance

Proactively monitor the invoicing process, reporting deficiencies when they arise, and suggesting possible improvements to the role

KEY ROLES AND RESPONSIBILITIES

Timely and accurate raising of invoices/credit notes to ensure all revenue is reported correctly in the accounts

Updating commercial analysis spreadsheets and providing chemical usages to account managers

Updating driver analysis spreadsheets for monitoring overheads

To carry out periodical system maintenance including checking all orders are correctly invoiced or listed as contract accordingly

Updating Price Lists in Sage periodically

Reconcile collections / deliveries and raise credits as needed

Dealing with customers invoice/delivery queries over the telephone professionally and efficiently

Liaising with customers in writing when necessary (by letter, or e-mail).

Communicate effectively with all departments and to work effectively with the other members of the Finance team

Complete invoicing via client portals as required

Provide holiday cover for other roles within the operation to maintain administrative support to critical business activities

Opening and distributing post

PERSON SPECIFICATION

Experience in a similar role (preferable)

Experience of Sage 200 (advantageous) and/ or similar systems

Resilient & robust personality, able to resolve problems and meet deadlines with an eye for detail

Self-starter and able to prioritise own workload and proactively provides data as needed

Demonstrate exceptional organisational skills and the ability to work efficiently in a fast-paced environment

Actively participates in team working to ensure organisational and team goals are effectively met

Supports colleagues by responding effectively and efficiently to requests for help & information

Sets challenging personal standards in the form of clear goals and aligns job objectives to the requirements of the business

Seeks feedback and, where appropriate, gives feedback constructively

Is aware of best practice in area of expertise and works towards this by demonstrating, applying and sharing knowledge

Builds trust and develops a reputation for reliability by following through with actions as agreed

Strong oral and written communication skills are essential

Questions, and where appropriate, challenges the status quo to ensure continuous improvement

Strong Microsoft office skills, especially: MS EXCEL, MS WORD and MS OUTLOOK

The above is a broad outline of duties of an Accounts Assistant, however from time to time the jobholder may be required to complete tasks that have not been specifically detailed above but are necessary in order to meet the requirements of the business.

REPORTS TO

Operations Manage

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.