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Job description
At Domino’s, your skills, ideas and judgement really matter. As our Innovation Technical Manager, you’ll be the technical lead for our innovation portfolio, helping to take new products, ingredients, packaging, processes and equipment from initial concept through to launch and post-launch review.
You’ll make sure each innovation is safe, legal, operationally practical and ready for our stores. Working across Innovation, Operations, Marketing, Procurement, Supply Chain, Regulatory, IT and Supplier Assurance, you’ll provide the evidence and assurance teams need to make confident decisions.
What You’ll Bring
You’ll bring strong technical judgement, a practical understanding of food operations and the confidence to challenge a project when the evidence isn’t good enough. You’ll be comfortable turning complex food safety and regulatory information into clear recommendations for suppliers, operational teams and senior decision-makers.
To succeed in this role, you’ll need:
- A degree or equivalent qualification in food science, food technology, microbiology, nutrition or a related discipline.
- Recognised HACCP and food safety training at Level 3 or above.
- Current knowledge of allergen management.
- At least five years’ technical or supplier assurance experience within food manufacturing, retail, hospitality or QSR, including taking products or processes from concept through trial and launch.
- Strong knowledge of UK and Ireland food law relating to food safety, allergens, nutrition, claims, labelling, packaging and HFSS.
- Experience of shelf-life validation, microbiological risk assessment, product specifications, supplier approval, traceability, withdrawal and recall.
- The confidence to assess technical risk, identify launch blockers and clearly present your recommendations to senior colleagues.
- Strong organisation and project coordination skills, with experience of bringing together several teams and external suppliers.
Lead auditor or project management training would be useful, as would knowledge of Primary Authority arrangements, ethical sourcing and sustainability requirements.
What You’ll Be Doing
You’ll provide technical leadership throughout the innovation process, balancing food safety, quality and regulatory requirements with the practical realities of supplying and operating new products in Domino’s stores.
Your work will include:
- Leading technical assurance from concept to launch: You’ll assess new products, ingredients, packaging, equipment and processes, setting clear acceptance criteria and making sure the necessary evidence, specifications, procedures, training and store controls are ready before launch.
- Owning food safety risk and validation: You’ll lead HACCP reviews and commission proportionate microbiological, chemical, physical, allergen, sensory, shelf-life, temperature, cooking, holding, handling and transport validation.
- Supporting confident launch decisions: You’ll work with suppliers and teams across Domino’s to confirm launch readiness, approve technical data and customer-facing allergen and calorie information, resolve emerging issues and capture lessons for future campaigns.
You’ll also contribute to supplier selection, manage technical testing budgets, provide information for governance and Steerco approval, and recommend pausing a supplier, trial or launch when safety, legality or Domino’s standards could be compromised.
How We Will Support You
Bring your flavour, and we’ll back your future. You can expect:
- A clear induction into Domino’s innovation process, technical standards, supplier requirements and Food Safety Management System.
- Support from your manager and technical colleagues, with access to the specialists and operational teams you’ll need to make well-informed decisions.
- Exposure to projects across the full innovation lifecycle, from supplier and product selection through to store trials, launch and post-launch review.
- The space to apply your expertise, improve technical controls and influence how future innovation projects are delivered.
- Opportunities to continue building your technical, project and leadership capability.
- Recognition for the contribution you make, from everyday feedback to wider recognition such as our Domi Awards.
This emphasis on growth, recognition, belonging, wellbeing and having the space to shape your role reflects Domino’s employer value proposition.
About Us
Who are we? A forward-thinking, inclusive world's leading pizza company:
Domino's is the world's leading pizza company, with over 1,300 stores across the UK and Ireland. We're committed to using the freshest, highest-quality ingredients to create over 110 million delectable pizzas each year. Plus, we're a tech-savvy and data driven bunch – 90% of our system sales come through digital channels and 75% of our digital orders coming via the app we have 9.5 million active app customers!
Our mission? To be the go-to choice for food delivery and collection by crafting hot, freshly made pizzas that earn us accolades and the loyalty of millions of pizza enthusiasts worldwide. We're all about innovation, growth, and a commitment to excellence.
At Domino's, we embrace the power of diversity and foster an inclusive environment where everyone feels valued, respected, and empowered. We celebrate the uniqueness of each individual, regardless of their identity, background, or any other characteristic. When you join our team, you join a family that welcomes and celebrates authenticity!