UNIVERSITY OF GLOU
Administrator (Casework) (£28,778 - £31,236)
£28,778.00
yearly

Job description

The Opportunity

We're looking for proactive and detail-oriented Casework Administrators to join our Governance and Legal Team, as part of the Chief Financial Officer Directorate.

This is a key role supporting student casework processes, such as academic appeals, student complaints and assessment offences, ensuring they are managed professionally, sensitively, and in accordance with the University's procedures and regulations.

In addition to handling casework, you'll assist the wider team with governance activities, including providing support for committees, boards, and panel meetings.

This is a fantastic opportunity to join a collaborative and supportive environment, where your work will contribute directly to the University commitment to fairness, transparency, and student success.

 

What You Will Bring

To succeed in this role, you'll need:

Recent administrative experience in an office environment, including experience of advising others on procedures and regulations

Excellent organisational skills and the ability to manage competing priorities

Strong problem-solving skills and a logical approach to tasks

High standard of written and verbal communication

Accuracy and attention to detail

Ability to manage confidential and sensitive information with tact and discretion

Confidence in working collaboratively with a wide range of stakeholders

A proactive, team-focused mindset and the ability to work independently when required

 

What You Will Get

Generous holiday allowance and pension scheme

Opportunities to grow and develop professionally

Supportive, inclusive workplace culture

Agile and flexible working arrangements

A role where your impact truly matters

 

About the Team

The Governance and Legal Team plays a vital role in ensuring the University meets its legal, governance and regulatory responsibilities. Working closely with stakeholders across the University, the team supports the University’s corporate governance framework, information governance compliance and insurance activities, student casework management, the provision of legal services, and secretariat services to support the institution in achieving its mission and objectives.

 

How to apply

In formulating your application, please explicitly address within your supporting statement the Essential and Desirable criteria for this post, as set out within the Person Specification. To minimise duplication of your effort, please limit your application to completion of the application form; a cover letter and CV will not be required.

 

 

Benefits:

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