The Opportunity

We're looking for proactive and highly-organised Senior Administrator (Casework) to join our Governance and Legal Team, as part of the Chief Financial Officer Directorate.

This is a key role supporting the delivery of the University’s student casework processes, including academic appeals, student complaints and assessment offences. You'll manage a varied caseload, including more complex and sensitive cases, ensuring matters are handled professionally, fairly and in accordance with University procedures and regulations.

Working closely with the Student Casework Manager, and deputising on operational matters where required, you'll play an important role in supporting the effective operation of the University's casework processes, providing specialist advice and guidance, contributing to staff training, and helping to ensure a consistent and high-quality service.

Alongside your casework responsibilities, you'll support the wider Governance and Legal Team through the provision of secretariat services, including officering committees, boards, panels and review meetings.

This is an excellent opportunity for a skilled and experienced administrator looking to take the next step in their career within a supportive, collaborative and professional environment.

What You Will Bring

To succeed in this role, you'll need:

Experience of working in an administrative or casework environment, including handling complex or sensitive matters

Excellent organisational skills and the ability to manage competing priorities

Strong problem-solving skills and the ability to exercise sound judgement

Excellent written and verbal communication skills, including experience of preparing formal correspondence, reports or meeting documentation

The ability to interpret and apply procedures and regulations, providing clear advice and guidance to others

Accuracy, attention to detail and a commitment to delivering high-quality outcomes

Ability to manage confidential and sensitive information with tact and discretion

Confidence in working collaboratively with a wide range of stakeholders

A proactive, team-focused mindset and the ability to work independently when required

What You Will Get

Generous holiday allowance and pension scheme

Opportunities to grow and develop professionally

Supportive, inclusive workplace culture

Agile and flexible working arrangements

A varied role with scope to develop specialist expertise

A role where your impact truly matters

About the Team

The Governance and Legal team plays a vital role in ensuring the University meets its legal, governance and regulatory responsibilities. Working closely with stakeholders across the University, the team supports the University's corporate governance framework, information governance compliance and insurance activities, student casework management, the provision of legal services, and secretariat services to support the institution in achieving its mission and objectives.

How to apply

In formulating your application, please explicitly address within your supporting statement the Essential and Desirable criteria for this post, as set out within the Person Specification. To minimise duplication of your effort, please limit your application to completion of the application form; a cover letter and CV will not be required.