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Operational Communications Co-Ordinator (£30,000.00 to £36,000.00)
Job description
Working in the Retail team, this role supports the Store Operations and Communications Manager in delivering effective Operational Communication. The coordinator ensures that store-focused communication is delivered effectively in line with store requirements. This supports our 'powered by Kingfisher' strategic direction by providing timely support to stores to ensure they’re trading effectively.
Key Accountabilities / Responsibilities:
- Ensures all required communication distribution lists are in place and up to date
- Support with the creation of a variety of engaging and informative communications, using agreed templates
- Makes sure required templates and tools are up to date
- Supports the trading agenda by ensuring communication is simple, clear and timely
- Ensures communication is aligned to our purpose and strategic plan
- Keep the communications and activity planner up to date, taking day-day responsibility for all planning activities, including the creation of any specific activity plans
- Sends all ‘push’ communication according to the communication plan using the relevant communications channel, and keeping all ‘pull’ channels up-to-date
- Supports intranet page and Task Manager updates and creation
- Measure communication success
- Attend meetings and gather information from key stakeholders
- Help plan and deliver ad hoc projects and events
- Research, source and write content, ensuring it is appropriate and fit for purpose for the audience identified
