At BCA, we’re altogether, more. More than just a normal vehicle remarketing company. More than just any other place to work. We’re Europe's largest vehicle remarketing company, the backbone of the UK’s automotive supply chain, the best place to build the career you want.

Main Purpose of The Role:

This role offers the chance to enhance your customer service skills, develop new processes, and contribute to the success of BCA as part of a collaborative team. Reporting to the Operational Account Manager, you'll provide reliable administrative support to the Online Operations Team, ensuring daily tasks are completed to meet service level agreements and KPIs. Strong internal communication and efficient stakeholder relationships are essential.

Key Responsibilities

Update systems by registering new vehicles including all service history and prepare any relevant documents for auction purposes

Responsible for the creation of digital assets to the highest quality and accuracy in relation to documentation and vehicle specification within specified timelines

High quality data input and accuracy in relation to documentation and vehicle details

Working alongside the team to ensure KPI’s are met

Checking of imaging and quality standards

Support with customer enquiries via telephone & email

Ad hoc tasks

Knowledge and Experience Required:

Strong communication and relationship management skills

Customer service focussed

Knowledge of Microsoft Office – Including Excel and PowerPoint

Knowledge of DTR & ACS Reporting

Experience working in a fast paced office environment

We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:

Onsite parking

Company Pension Scheme

Cycle to work scheme

An Employee Assistance Programme

Enhanced maternity, paternity, and adoption leave

Access to trained Mental Health First Aiders

Access to BCA Rewards which provides online and store discounts with a range of retailers

And so much more…

As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA.

We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.