Job overview

Provide an efficient and comprehensive secretarial service to the Consultants, medical staff, clinical teams and department. Duties will include typing of correspondence and documents, dealing with different enquiries, dealing with patients’ records and results

Supervise and oversee the workload allocation of the administration team when required. Undertake effective administrative and secretarial duties as part of the admin team required by department.

The post holder will be required to work as part of the administration team and provide cross cover during periods of staff absence within their existing team and other teams

within the Directorate as and when required. This support should be provided during the core hours of 8am and 5pm.

This post is for a 12 months Fixed Term Contract or secondment. You will need to obtain agreement from your current line manager if you wish to be considered for a secondment.

Main duties of the job

Provide an efficient and comprehensive secretarial service to the Consultants, medical staff, clinical teams and department. Duties will include typing of correspondence and documents, dealing with different enquiries, dealing with patients’ records and results

Supervise and oversee the workload allocation of the administration team when required. Undertake effective administrative and secretarial duties as part of the admin team required by department.

Working for our organisation

**Please submit your application as soon as possible as we reserve the right to close any adverts before the closing date once we have received sufficient applications**

Northampton General Hospital NHS Trust is one of the largest employers in the area and we are on an exciting journey. All our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

Our Excellence Values

Compassion

Accountability

Respect

Integrity

Courage

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential.

The Hospital Group encourages applications from people who identify from all protected groups. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

We recognise the valuable contribution that the Armed Forces community make to our organisation. We have signed the Armed Forces Covenant and achieved Silver Award under the Armed Forces Employer Recognition Scheme.

We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

Detailed job description and main responsibilities

The post holder will be required to work as part of the administration team and provide cross cover during periods of staff absence within their existing team and other teams within the Directorate as and when required. This support should be provided during the core hours of 8am and 5pm.

Person specification

Education, Training and Qualifications

Essential criteria

Minimum 3 GCSE at Grade C or above, including English of equivalent

NVQ3, RSA3 or equivalent experience or qualifications

Desirable criteria

AMSPAR, BSMS Qualification

Knowledge and Experience

Essential criteria

Knowledge of a range of secretarial and administrative procedures

Very good written and verbal communication skills

Courteous, tactful and efficient telephone manner

Proficient in Microsoft packages including Word and Outlook and experience of database systems

Experience of working in a busy office environment

Advanced keyboard skills

Experience of working within a healthcare setting

Knowledge of medical terminology

Planning and organisational skills

Desirable criteria

Digital transcription experience

Experience in working with Patient Administration Systems, incl. Camis

Skills

Essential criteria

Developed attention to detail and accuracy

Organisational skills and the ability to work methodically and prioritise

Ability to cope under pressure and meet deadlines

Ability to help build effective working relationships at all levels with and outside the hospital

Ability to communicate with all levels of staff including Clinicians, junior medical staff, practitioners, Managers and others as required

Able to maintain confidentiality at all times

Desirable criteria

Touch typing

At Northampton General Hospital we provide general acute services and hyper-acute stroke, vascular and renal services to people living in Northamptonshire. As well as this we are an accredited cancer centre and provide cancer services to a wider population of Northamptonshire and parts of Buckinghamshire.

We are proud to be the first hospital in the UK to have obtained Pathway to Excellence® designated accreditation from the American nurses credentialing centre (ANCC).

We celebrate staff achievements and value the importance of working as one big team. That’s why we talk about Team NGH. It’s all about working together to provide the best possible care for our patients and supporting each other to grow and develop our skills. We are driven to helping you to be the best you can be.

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities. The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative. We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

Apply today and join the largest family in Northamptonshire.

Our Excellence Values:

Compassion

Respect

Integrity

Courageous

Accountable