Supporting a UK-wide network of over 5,000 local, expert technology providers, Giacom makes it really simple for technology resellers and MSPs to access everything they need to create brilliant technology solutions for UK businesses.

Giacom’s market-leading platform, Cloud Market, provides one place where partners can procure and manage comms, cloud, hardware and IT products and services, from the world’s leading vendors and service providers.

The Junior Database Administrator will assist DevOps with the management and administration of Giacom’s database environments, including Microsoft SQL and MYSQL. You will help with the monitoring of the environments as well as assisting in the remediation of legacy SQL databases to remain in a supported version. You will help with troubleshooting and resolving database related issues and aid in keeping documentation up to date.

What you'll be doing

Assist in providing technical support for issues and tickets.

Installation and configuration of databases.

Proactively make recommendations and resolve technical system issues to improve SQL stability and performance.

Build and maintain support documentation.

To provide support for Database and DevOps related tickets raised with support desks.

To work closely with the Support Teams to ensure efficient, collaborative working in both project work and business as usual activities.

Skills, Qualifications, and Experience

Some experience with SQL Server and/or MySQL database management

Exposure to Linux and shell scripting

Experience of writing and optimising SQL statements

Knowledge of de facto standards and best practices in MySQL and SQL Server

Passion for delivering quality and driving excellence

Display an eagerness for change and continuous improvement

Strong communication skills

Ability to work as part of a team & collaboratively

Flexible attitude and approach

Willingness to work outside of normal hours to resolve high priority issues

Understanding of other SQL tehcnologies

Familiarity with Cloud platforms (eg AWS and Azure)

What's in it for you?

Hybrid working

Investment in your future career with a variety of learning and development opportunities.

No dress code - embrace the freedom to bring your whole self to work.

25 days annual leave, plus bank holidays. You'll even get your birthday off, too!

A pension plan for your future.

Complimentary refreshments in all our offices.