Key Responsibilities

• Working alongside the Restaurant Manager to run the shifts
• Meeting and greeting customers, organising table reservations
• To lead, manage and inspire your staff to deliver outstanding customer service
• Counting cash, reconciling payments and banking according to company systems
• Responsible for rotas/staffing levels
• Training and development of all staff using the company procedures
• Responding to customer queries and complaints
• Ensure each customer receives impeccable service
• Taking customers food orders
• Delegating tasks and checking their execution
• Undertake monthly stock takes and overseeing and ordering of stock
• Responsible for H&S, FSA requirements, Allergy Laws and Hygiene ratings

Key Skills, Qualities & Experience

• Hands on approach to work, always being productive and looking to improve
• Passionate about delivering excellent serviced in a Michelin Star environment
• Detail orientated and drives standards
• Possess a positive attitude and a desire to learn
• Ability to meet deadlines and work under pressure
• Friendly, courteous and helpful with excellent communication skills
• Motivated to go the extra mile for guests and colleagues
• Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team