About Arden University:

We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.

There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.

About our Department:

Our fantastic Admissions team coordinate, assess and process all applications and the enrolment of students while ensuring the University’s admissions process is compliant with necessary regulatory legislation.

About the Opportunity:

The Admissions Team Leader manages a team of Admissions officers and Senior Admissions Officers, ensuring all applications are assessed correctly, efficiently and in a timely manner.

They also manage the related dedicated inboxes, ensuring queries are actioned appropriately and in timely manner by the team.

About You:

Essential requirements:

Proven analytical and problem solving capability.

Proven communication, presentation and interpersonal skills.

Empathetic and strong listening and mediation skills.

Proven planning and organising skills and able to prioritise tasks to meet deadlines.

Able to delegate as needed to ensure operational requirements are met.

Line management skills that could include coaching, motivation and managing staff performance

Experience of working in a high-volume data processing environment. Significant admissions experience within HE environment

Growing awareness of developments in higher education and external professional environment that impact on academic affairs.

Knowledge and understanding of the work practices, processes and university regulations relevant to the role, which may include broader sector awareness.

Desirable requirements:

Experience of performance management and individual/team KPI’s.

Previous experience using SITS or comparable admissions systems to maintain an accurate database.

Working knowledge of the work and activities of other areas of the University relevant to department.

Operational knowledge of academic affairs systems in terms of admissions functionality and capability, and detailed knowledge of own service area.

Why Arden:

At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from:

30 days holiday + bank holidays on-top, and even a Christmas closure!

A generous Aviva pension plan, company contributions starting from 7%

Bupa plan option

Private Medical Insurance coverage (applies to certain job roles)

Access to Perkbox benefits

Study any Arden course for free, with a discount for all family and friends

Plus, other excellent benefits

Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education

Our Values:

Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.

There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations.

Closing Date: Thursday 14 May

We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.

If you are a current Arden student or have an upcoming course with us, you are not eligible to apply for Student Experience roles due to a conflict of interest related to system access.

Equity, Diversity & Inclusion:

Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role.

If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer to the guidance here.

As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.

Sponsorship statement:

Please be aware that some roles may not meet the points requirement for a sponsored Skilled Worker visa under the points-based immigration system. However, we welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route.