In recent years, Student Support in Higher Education has seen rapid development. As a result, there has been a noticeable increase in institutional responsibilities and raised student expectations.The University of Aberdeen Student Advice & Support team are seeking to recruit a new Administration Assistant to ensure that students are supported with a range of individual requirements, and that our services evolve to meet the expanding needs and expectations of the student population. This will involve working closely with individual students, colleagues across support services and the wider University. This role is fixed term for up to one year, to cover a period of maternity leave.

Job Description

This is a varied role, and the successful candidate will work to assist in supporting students across our campuses. There is considerable daily contact with students (in person, via email, and via telephone) who come to front-line services looking for advice and information on a wide range of topics, and a friendly, empathetic, and reassuring manner is essential. The successful candidate must be able to adapt to working in different environments and should have experience of working in a busy office and in a frontline customer/student facing role.

In addition, with the other administration assistants, the post holder will help maintain the diaries of various staff members through Microsoft Outlook. Excellent administrative skills, including a thorough working knowledge of Word, Outlook and Excel, are required. The ability to respond to people from all backgrounds who may be in distress or crisis is essential. Knowledge of the University’s Student Record System and Finance system would be an advantage, although training can be provided.

Salary will be at the appropriate point on the Grade 3 salary scale, (60% of £26,565 - £27,920 per annum) and negotiable with placement according to qualifications and experience.

Informal enquiries should be made to Sara Misuri, Student Support Administrator