About the role

Be part of our successful Admin Team, providing vital support to the Revenues and Benefits Service. In this varied and fast-paced role, you’ll be responsible for managing daily incoming documents, accurately processing them into work items using the Civica imaging system, and ensuring information is handled efficiently and securely. This is a great opportunity for someone organised, detail-focused, and keen to contribute to a busy and supportive team environment.

This role is Based at Breckland House Thetford.

What you’ll need

Strong administrative skills with the ability to prioritise a high volume of work

Excellent attention to detail when handling and indexing documents

Confident IT user, experienced with digital files and systems

Ability to handle sensitive information, including FOI/SAR requests and complaints

Good communication skills, including telephone support for customers

Organised and reliable, able to manage records, post, and stationery

A flexible team player with a positive attitude and enthusiasm

Why join us?

We offer a supportive working environment with a range of benefits, including:

a generous Local Government Pension Scheme

agile working (3 days Office Based)

access to a unique employee benefits package

full training and ongoing support

health and wellbeing initiatives

a culture that values continuous learning and development

career progression opportunities