We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love.

What's the job?

To provide professional, confidential and proactive support to the functional Board member and their direct leadership team, creating the space, structure and organisation that allows leaders to focus on strategy and people. The role uses sound judgement, discretion and initiative to prioritise competing demands, remove friction for leaders and colleagues, and keep day-to-day activity running smoothly across hybrid and office-based working environments.

Diary and email management: Proactively manage multiple diaries; using judgement and initiative to prioritise, escalate and protect time

Meeting organisation and governance: Co-ordinate and govern effective functional leadership meetings and events, with internal and external stakeholders. Ensure facilities/venues are booked, content is collated, meeting hygiene adhered to and notes taken.

Manage travel arrangements: such as hotels, flights, cars and trains, ensuring the most efficient mode of transport and timings are selected within budget

Dealing with routine administration, post and enquiries via email and telephone, filtering where necessary and dealing with enquiries

Provide SAP HR functional administration, including maintaining absence, holidays etc

Process invoices and expense claims

Assist Board member and direct leadership team with creating new starter induction schedules, ensuring user system is set up and they have equipment ready on their first day

Assist other Functional PA's to cover for holidays and sickness

Be a point of contact for team members

Any other duties as reasonable required

What we need:

Proven experience of co-ordinating and supporting other colleagues in a busy, fast-moving environment

Confidence to prioritise, challenge and protect leadership time appropriately

Excellent written and verbal communication skills, able to draft simple, clear and engaging messages for different audiences and channels

High level of organisation, planning and follow-through, with the ability to manage multiple priorities, deadlines and stakeholders simultaneously

Excellent attention to detail

Proactive approach to problem solving, continuous improvement and driven to meet deadlines

Ability to maintain focus and attention to detail when under pressure

The ability to work remotely whilst maintaining strong communication with all stakeholders

Ability to challenge confidently and respectfully

Able to act professionally and with discretion, maintaining confidentiality

Confident working knowledge of Outlook, Teams, PowerPoint, Word, and Excel or similar

Competent digital capability to include knowledge working on Teams and other external platforms – setting up meetings, and maintaining files etc.

Willing to travel to other sites when needed.

What's in it for me?

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!

We want to ensure that all employees, future employees and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.