ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

Job title - Payment Specialist

Location - Must be able to commute to Gatwick 2 times a week

Fully sponsor dedicated

We are seeking a highly organised and detail-oriented Clinical Trial Payments Specialist to manage and optimise payment processes across clinical studies. You will play a key role in ensuring accurate, compliant, and timely execution of site, vendor, and participant payments while collaborating with cross-functional stakeholders.

What You Will Do:

You will take responsibility for pricing and investigator payments deliverables, applying your skills to ensure quality and efficiency.

Key responsibilities include:

Manage and execute site, participant, and vendor payments in line with Clinical Trial Agreements, regulatory requirements, and company policies

Accurately record payment transactions in relevant electronic systems

Prepare and process payment requests using systems such as Smart Grant (or equivalent), ensuring adherence to timelines

Create and manage Purchase Orders (POs) aligned with contract values in collaboration with SSU Trial Managers, CTAs, and Trial Managers

Track and monitor payment status, proactively identifying and resolving discrepancies or delays

Maintain up-to-date payment records following contract amendments and signed annexes

Support oversight of payment and invoicing activities by providing documentation to Clinical Trial Associates (CTAs)

Drive continuous improvement by developing and implementing payment optimisation processes in collaboration with internal and external stakeholders

Your Profile:

Bachelor’s degree in Finance, Accounting, Business, Life Sciences, or a related discipline required

1–3 years of experience in clinical research, pharmaceutical/biotech environments, or financial operations, preferably within a global setting

Experience managing payment processes within clinical research or pharmaceutical environments

Strong understanding of clinical trial payment structures and familiarity with investigator/site contracts

Proficient in using electronic payment systems and digital tools, with a strong aptitude for learning new technologies

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

Various annual leave entitlements

A range of health insurance offerings to suit you and your family’s needs.

Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.

Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.

Life assurance

Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.