Company Overview

Gibb Group is the industry’s leading provider of PPE and MRO products and services as well as one of the energy sector’s most experienced, qualified suppliers. Available globally, our extensive product range is backed by in-house expertise that adds value and ensures our clients’ Offshore teams and assets are protected at all times.

Gibb is part of Clarksons – the world’s leading provider of integrated maritime services including broking, finance, port services and research. Clarksons is at the heart of global shipping and has an unrivaled reach, expertise, and depth of experience. Clarksons partner with clients across every sector to meet the demands of the world’s rapidly evolving maritime, offshore, trade and energy markets. Building on our unique heritage and harnessing our insights to see further, faster, we work with our clients and communities to create strategies that have a positive impact on the industry and the world around us. Dedicated to excellence, it’s our people that drive success for our clients.

Role Summary

As a Service Administrator, you will play a vital role in supporting the Service team with day-to-day administrative tasks, ensuring the smooth and efficient operation of the office. This is an excellent opportunity for a highly organised, proactive individual who enjoys working in a collaborative environment and contributing to team success.

What you’ll be doing

Professionally handle incoming calls, direct enquiries and take accurate messages

Respond to and manage general queries in a timely manner

Prepare, send and manage documentation via email

Maintain accurate filing systems, including scanning and document control

Support the preparation and updating of expediting reports

Assist with stock counts and related data entry

Maintain attendance records

Provide and manage certification portal

Prepare customer quotations for provisional service centre works

Coordinate company vehicle servicing, MOTs, repairs and insurance claims

Provide general administrative support and undertake ad hoc duties as required

What we’re looking for

We are seeking a candidate who demonstrates:

Strong self-motivation and a proactive approach to work

Excellent organisational skills with the ability to multitask and meet deadlines

High attention to detail and accuracy

Effective communication skills, both written and verbal

Strong interpersonal skills and the ability to build positive working relationships

A collaborative mindset with a flexible, team-oriented approach

Problem-solving ability with a willingness to learn and improve processes

Resilience and adaptability in a fast-paced environment

Integrity and alignment with company values

Other requirements

Previous office administration or work experience advantageous

Good communication skills (verbal and written)

Self-motivated and highly organised, able to multitask and work to tight deadlines

High focus on accuracy and attention to detail

Proactive and able to use initiative

Team player with a flexible approach

Proficiency in Microsoft Office (Outlook, Word, Excel)