Are you looking for a role where you can make a difference to students everyday?

Do you thrive in a fast-paced environment where every day is different? Do you enjoy resolving queries and supporting students to get the information they need, when they need it?

As part of a dedicated team of Student and Campus Enquiries Co-ordinators, you will provide excellent customer service and a welcoming, supportive and knowledgeable service to students across face to face, and virtual channels.

You will also engage in proactive communications to students via a range of channels and on a variety of topics.

As a Student and Campus Enquiries Coordinator, you will manage a high volume of enquiries and requests with a range of complexity. You will guide students through available interventions and identify when they would benefit from advice or intervention from colleagues in mental health and wellbeing, disability, or academic support teams.

You will work in a collaborative, student-centred way to unpick and resolve challenges with students and colleagues across the university, ensuring students are informed and empowered to make the right decisions for themselves.

Please note that we reserve the right to close this vacancy before the advertised closing date if sufficient suitable applications are received.

If you wish to discuss the job in further detail, please contact Charlie Shilingis, Student Information Manager, via email at C.Edge@mdx.ac.uk

Middlesex is committed to fostering an inclusive working environment. We encourage applications from underrepresented groups including people from Black, Asian and minority ethnic groups, disabled people, LGBTQ+ people, women, and gender non-conforming individuals. All recruitment decisions will be based on merit.