YOUR RESPONSIBILITIES:

• The customer experience is your top priority: you convey the values and quality of our products, inspire with your open personality and product know-how and motivate your colleagues by acting as a role model.
• You create an appreciative and positive working atmosphere in which big and small successes are celebrated as a team. In addition, you are responsible for selecting and training new colleagues, coaching, and inspiring your team and giving everyone the opportunity to continuously improve and develop.
• You always keep an eye on the commercial success of your store, the set targets and the associated KPIs - and intervene to keep performance at the highest level.
• Together with the Area Management, HR and Retail Operations you plan how your team and you can continuously develop the store and increase our brand awareness.
• Your colleagues can count on you at any time because you help where necessary, always have an open ear, and find a solution for every challenge.

YOUR EXPERIENCE AND COMPETENCIES:

• Several years of professional experience in store management and in a leadership role
• Passion for sales and customer service, an uncompromising openness towards all people and the ability to motivate and inspire others
• Curiosity and understanding of (emerging) trends in fashion / footwear as well as an affinity for social media
• Results-oriented approach, understanding of retail-specific KPIs and an eye for detail
• Proficient in MS Office as well as common cash register systems
• Very good English skills; other languages are an advantage
• Finally, you are just as enthusiastic about our products as we are, can identify with the Birkenstock brand and are keen to make a difference together with us!