Job Summary

• Operates under the customer’s governance framework to provide structured oversight across project and change activities
• Maintains end-to-end visibility across project and change streams, while technical delivery is governed separately
• Drives accountability, governance, and coordinated decision-making at program level

Key Responsibilities

Governance & Leadership Responsibilities

• Establish and maintain governance frameworks covering reporting, risk management, and compliance
• Ensure transparent oversight and accountability across all phases of delivery
• Drive alignment across project, change, and technical streams
• Define and enforce roles and responsibility matrix aligned to program governance

Stakeholder & Multi-Vendor Management

• Manage complex stakeholder landscape including country teams, technical owners, and governance bodies
• Ensure effective communication and alignment across diverse stakeholder groups
• Drive collaboration and resolve conflicts in multi-vendor environment
• Coordinate closely with multiple vendors involved

Multi-Country Delivery Leadership (UK Focus)

• Lead parallel rollout across UK, Greece, and subsequent regions
• Adapt delivery approach based on regulatory requirements, cultural differences, and local dynamics
• Ensure consistency of delivery across geographies while supporting global standardization
• Align rollout execution with enterprise POS transformation strategy

Project Delivery & Execution Oversight

• Oversee phased rollout from global template to country deployment
• Ensure business continuity during transformation
• Monitor progress, risks, dependencies, and delivery milestones
• Ensure vendors support rollout execution without assuming end-to-end ownership

Change Management Integration

• Embed change management into project delivery rather than treating it as a standalone role
• Drive integrated communication, training, and stakeholder engagement across lifecycle
• Promote adoption of standardized processes with minimal customization
• Align change activities with governance structure and project lifecycle

Risk, Dependency & Escalation Management

• Identify and manage delivery risks including resource dependency, BAU overlap, and multi-vendor dependencies
• Establish structured escalation mechanisms across stakeholders and partners
• Manage interdependencies with Oracle Consulting and other delivery stakeholders

Collaboration & Knowledge Management

• Ensure structured knowledge transfer and documentation across teams
• Maintain clear ownership boundaries across vendors and stakeholders
• Enable repeatable rollout model through knowledge continuity

Strategic Alignment Responsibilities

• Align delivery with enterprise transformation objectives and business goals
• Drive outcomes such as cost optimization, productivity improvement, and platform standardization
• Support enhanced digital capability and consistent customer experience

Skill Requirements

• Program-level governance and orchestration role (not a traditional PM role)
• Owns visibility, alignment, and control across multi-country rollout
• Integrates project delivery, change management, and stakeholder coordination
• Drives standardized, scalable, and adoption-led POS implementation for the UK and beyond

Other Requirements

1.Certification in Project Management (PMP) or Agile methodologies (e.g., Certified Scrum Master) are a plus.