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Job description
- Serve as primary liaison between the user community and the IT Technical team, ensuring that business processes and requirements are clear, measurable and articulated in a manner that allows the technical team to propose, estimate and construct appropriate solutions.
- Build strong relationships with internal business peers and develop/maintain an understanding of the business process areas that require automated solutions.
- Lead requirements gathering activities, including facilitating workshops, focus groups, interviews, conference room pilots, etc.