Job summary

Competitive salary plus commission + Car Allowance Barchester are recruiting a Regional Customer Relationship Manager to join one of our divisions. We are looking for a professional sales professional who will support this region to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of first-class care homes in the region. Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care. REWARDS PACKAGE: Attractive salary, alongside a competitive commission structure Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team RESPONSIBILITIES: Managing enquiries to improve the conversion rates and achieve occupancy targets Excellent communication skills. Networking within the local community to raise the profile of the home and generate

Main duties of the job

Barchester Healthcare is seeking a professional sales individual for the role of Regional Customer Relationship Manager. The main objective of this role is to boost occupancy within the regions care homes. Working closely with an outstanding management team, the role emphasizes achieving high occupancy rates in first-class care homes. Responsibilities include managing inquiries, enhancing conversion rates, supporting marketing activities, and networking within the local community. The role promises an attractive salary, commission structure, and benefits like retail discounts and wellbeing support. The candidate must possess proven sales and marketing experience, ideally within healthcare. Proficiency with Salesforce or similar CRM, self-motivation, and a valid UK driving license are also required.

About us

Barchester Healthcare is a leading provider in the care home industry in the UK, commended for holding some of the highest quality ratings. The organization aims to provide outstanding care for its residents, ensuring exceptional quality in all aspects. Barchester's commitment to quality care is matched by its support for staff development offering a nurturing work environment. Part of its employee value proposition includes various rewards such as competitive salaries, commission opportunities, discounts, and health support services. It is a reputable provider dedicated to respecting its team members and valuing their contributions towards its mission of delivering excellent resident care.

Job description

Job responsibilities

Competitive salary plus commission + Car Allowance

Barchester are recruiting a Regional Customer Relationship Manager to join one of our divisions. We are looking for a professional sales professional who will support this region to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of first-class care homes in the region. Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care. REWARDS PACKAGE: Attractive salary, alongside a competitive commission structure Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team RESPONSIBILITIES: Managing enquiries to improve the conversion rates and achieve occupancy targets Excellent communication skills. Networking within the local community to raise the profile of the home and generate enquiries Supporting local and wider marketing activities togenerate enquiries,drive conversion rates and increase occupancy Identifying opportunities to improve sales and marketing performance NEED TO HAVE: Have proven sales and marketing experience preferably in healthcare but not essential Have the ability to analyse data on Salesforce or similar CRM application Be self-motivated and target driven Have interpersonal and professional qualities Confident user of Microsoft Office (Excel/Powerpoint) Full UK driving licence. NEED TO DO: Represent Barchester and our state of the art home in a friendly and professional manner. Responsible for all sales activity for the home. Talking to potential new residents over the phone, and providing informative and welcoming tours of the home. Engage with residents and relatives to understand their experience and requirements. Respond to sales enquiries. Actively generate leads and identify local marketing opportunities. Maintain a contacts database. Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be

Person Specification

Qualifications

Essential

The ideal candidate needs proven sales and marketing experience, preferably in the healthcare sector, though this is not essential. They must also be adept at analyzing data on Salesforce or a similar CRM tool. Self-motivation, a target-driven approach, interpersonal and professional qualities, and proficiency in Microsoft Office (Excel/PowerPoint) are necessary. Candidates must hold a full UK driving license.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.