Our Hapimag City Resort London is centrally located next to Hyde park. It reopened its doors in May 2021 after an extensive renovation and offers 44 spacious apartments, an honesty shop and reception area. To support the reception team, we are looking for a committed personality who will support our team and welcome our guests with a smile.

What you can expect

Welcoming and looking after our guests at the reception

Check-in, Check-Out to the individual standards

Processing reservations from all types of guests and preparing their arrival information

Actively selling additional services and touristic offers such as tickets, excursions etc.

Collaboration with the optimisation of quality assurance and guest satisfaction

Ad hoc administrative tasks in close cooperation with other departments

What you bring along

Work experience in a similar function, ideally within hospitality/tourism

Excellent interpersonal and communication skills, customer oriented

Knowledge of commonly used IT-Tools; ideally including hotel booking systems, etc.

Very good German and English skills, both written and spoken, Italian or any other European language is of advantage

Pre-Settled or Settled status (Residence/work permit for UK )is mandatory

What we offer

Local benefits

Challenging tasks and a unique opportunity to develop yourself in an international environment within a well-organized and highly motivated team

Staff accommodation (self-catering studio) available upon request

A permanent contract (5-day week/40 hours)

A high degree of independence and the opportunity to help shape the resort’s offering

A performance-related salary and attractive benefits for holidays and F&B services (30%) in our own Hapimag resorts