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Job description
We are recruiting for a full-time Receptionist to join our Cheltenham operations team. Our reception team are a critical link between us and our clients, a lifeline for our employees and even a reassuring first impression for interviewing candidates.
We are looking for an outgoing individual who takes pride in the quality of their client service to fulfil this incredibly diverse position. Responsibilities of a Receptionist include, but are not limited to:
Client Communications and Visitor Management
- Welcome and greet all visitors to the firm, including clients.
- Field and redirect incoming calls as appropriate.
- Upkeep a timely response to incoming calls and email queries.
- Manage visitor sign in (including the contractor log) and distribute visitor passes.
Event, Meeting Room and Office Supply Management
- Replenish meeting rooms (note pads, tissues etc...)
- Order stationery and refreshments as needed.
- Book meeting rooms as needed, allowing for the set up of events.
- Coordinate with any external vendors, contractors or catering needed for events.
- Conduct routine safety and maintenance checks.
Mail Management
- Handle incoming post, special delivers and couriers.
- Frank outgoing post.
- Log files according on our internal database.
About You
Whilst previous experience as a Receptionist or Administration would be beneficial, it is not essential. We are looking for someone who:
- Has former experience in a client/customer facing environment.
- An ability to build rapport with clients quickly and professionally.
- Is organised and able to manage changing priorities.
- Has an approachable nature as both clients and employees will look to you for support.
- Proactive and can-do approach.
- Thrives best in a collaborative team environment.
You will often be acting as the face of the business, so it is important the successful candidate reflects and emulates our values as a firm.
We are looking for someone to work full-time with a shift pattern to be agreed between 08:30 and 17:30.
About Us
Benefits of working with us include:
- 28 days annual leave (plus public holidays)
- Bonus scheme
- Life Assurance
- Scottish Widows Pension Scheme
- Healthcare cash-plan
- 1/3 gym membership contribution
- Electric vehicle scheme
- Happy People/Perks at Work benefits portal
- Cycle to Work scheme
- Flu vaccinations
Is HCR the smart move for you?
HCR suits people who love a challenge and want to work in an environment where careers thrive on the back of hard work and personal merit. Our people enjoy feeling part of something bigger than themselves, and whilst our clients drive our development, it is our people who bring their energy, enthusiasm, and entrepreneurial mindsets together to solve problems and help our clients succeed.