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Job description
A look into the role
Reporting to the Store Management Team, you will assist in the efficient running of the Post Office daily, ensuring that a high standard of customer service is achieved at all times.
As Post Office Clerk you will be required to;
- Listening to and understanding our customers' needs and advising customers about our products and services.
- Serve customers according to the company procedures on customer satisfaction, assisting in the successful daily operation of the Post Office branch.
- Handle & Balance cash accurately.
- Complete administration duties as required.
- Provide an outstanding level of customer care.
- Travel to other Post Office branches may be required as part of the job role.
- Complete other duties as required for the role.
Skills for Success
- Cash handling experience.
- Previous experience in sales/active selling as well as working towards sales targets.
- Back office administrative experience.
Desirable:
- A good standard of education.
- Working knowledge of Microsoft Office package.
