Job Overview

Monitor CCTV, alarms, and incident reports to identify risks, suspicious activity, and potential offenders across multiple sites.

Administer and support Loss Prevention systems such as FaceWatch, Auror, and any future technologies.

Review point of sale data and produce clear, accurate reports for stakeholders.

Liaise with stores, contractors, and external agencies to resolve enquiries and support investigations.

Assist in managing incidents, including violent or aggressive situations, while creating and maintaining crime packs.

Provide advice, guidance, and proactive solutions to minimise risks and prevent reoccurring incidents.

Carry out general administrative duties and support the wider Loss Prevention team as required.

Package Description

Salary & Hours

£26,281.05

Working an average 38.61 hours per week, working 4 days on 4 days off between 06:00am and 18:00pm

Employee Benefits

Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.

Contributable company pension scheme

10% store discount at all our retail stores

Death in Service Benefit

Long service recognition scheme

MyHB colleague benefits platform with access to:

Discounts UK wide on retail, leisure, hospitality venues

Employee Assistance Programme with 24/7 confidential counselling and advice line

Low-cost voluntary insured health cash plans and cancer cover

Minimum Criteria to Apply

Experience working in a fast-paced environment with administrative responsibilities.

Strong written and verbal communication skills.

Proficiency in Microsoft Office (Excel, Word, Outlook) with confidence using Adobe software.

Accuracy, numeracy, and excellent attention to detail.

Strong organisational and problem-solving skills, with the ability to prioritise effectively.

A reliable, proactive, and professional approach to work.