Are you passionate about books, helping people, and creating calm, welcoming spaces? We’re looking for a part time (20 hours per week) Customer Services Assistant to join our Learning and Information Services (LIS) team at the University of Chester, based in Warrington, with a strong focus on library services.

In this role, you’ll be supporting the day‑to‑day running of our library, helping students and staff, learning resources and study spaces. You’ll provide friendly, approachable assistance at service points, help with borrowing and returning items, shelving and maintaining book stock, and ensuring the library remains an organised, inviting environment where everyone feels comfortable and supported.

Working closely with the Customer Services Team Leader, you’ll play an important part in delivering a positive library experience. You’ll answer enquiries, assist users with finding books and resources, and help students feel confident using the library – whether they’re new to university life or regular library users. You’ll also help keep our learning spaces tidy, safe and ready for use.

This is a part‑time, fixed‑term role until the end of July 2027, working 20 hours per week, Monday, Tuesday and Mornings on a Wednesday. Occasional travel to other University sites may be required.

Join us and be part of a friendly Customer Service team that supports learning, curiosity and the student experience every day.