We’re looking for a confident, professional Front of House Receptionist to support the day‑to‑day running of the Client Suite of our Leading UK Law firm. If you have sound judgement skills, professional approach to customer service, some administrative experience, and can manage challenging situations calmly and diplomatically, we’d love to hear from you.

You’ll be the first point of contact for clients, visitors and colleagues, helping to create an exceptional, well‑organised and welcoming experience with each interaction, while maintaining a discreet awareness of security and client wellbeing. The role involves physical tasks, such as setting up meeting rooms and rearrangement of meeting room tables and chairs.

________________________________________

What you’ll do

Your main responsibilities will include:

• Welcoming clients and visitors and overseeing access to the office
• Handling challenging situations calmly and professionally
• Managing administrative tasks, including meeting room bookings
• Setting up and clearing meeting rooms and event spaces
• Completing daily Health & Safety checks and supporting emergency procedures
• Recording accidents, incidents, and near‑misses accurately
• Supporting the delivery of food, beverage, and event services within the client suite
• Acting as Fire Marshal and First Aider (training and certification provided)

________________________________________

What we’re looking for

We’re seeking someone who thrives in a fast-paced, client-focused environment along with:

• Experience in  a similar role (legal or professional services experience is desirable)
• Highly professional communication and customer‑service skills
• Confidence using Microsoft Office
• A proactive and adaptable approach, with the ability to remain calm under pressure
• An awareness of workplace security and access control, delivered in a professional and customer-friendly manner
• A valid SIA Supervisor or Security Guarding licence, or willingness to obtain (training and certification provided)
• Food Hygiene Level 3, or willingness to attain (training and certification provided)