We are seeking to appoint an exceptional Business Support Officer to join our welcoming and hardworking Business Team, based at Leo Kelly School.

This is a hugely important role within the school. You will be the first face and first voice of Manchester Hospital School, welcoming visitors, supporting pupils and families, managing reception, handling the main school telephone line and ensuring the smooth day-to-day running of the front office.

Alongside reception responsibilities, you will also provide high-quality business and administrative support as part of the wider school business team.

You will be line managed by the Assistant School Business Manager and work closely with school leaders, pupils, parents, staff and external professionals.

This role would suit someone who is warm, organised, professional, calm under pressure and passionate about making a difference.

Our Values:

At Manchester Hospital School, our values define our culture, drive our work and guide our commitment to excellence. We are looking for a professional who strongly aligns with our shared commitment to:

Aspiration – creating and maintaining an exceptional learning culture where every pupil and staff member strives for educational and personal growth

Unity – working collaboratively and holistically as a school community for our pupils

Kindness – demonstrating empathy and compassion, fostering a supportive, trusting and respectful environment

Equity – identifying barriers and making reasonable adjustments so every pupil receives the support they need to thrive

Innovation – creatively developing educational practice to provide flexible, forward-thinking learning experiences

About the Candidate

We are looking for someone who…

Has excellent customer service and communication skills

Is highly organised and able to multitask

Can remain calm and professional in a busy front office environment

Builds positive relationships with children, families and professionals

Has strong ICT skills and confidence using office systems

Understands confidentiality and safeguarding responsibilities

Enjoys being part of a team and contributing positively to school life

Experience in a school office, reception or busy administrative environment would be highly desirable.

What You’ll Be Doing:

Acting as the main receptionist and first point of contact for Leo Kelly Schoo

Managing the school switchboard and directing calls professionally

Welcoming pupils, parents, contractors and visitors

Supporting pupil sign-in, safeguarding and visitor procedures

Building positive relationships with families and external agencies

Providing high-quality administration support across the school

Managing calendars, bookings, records and communications

Supporting attendance, pupil data and school systems such as Arbor

Working closely with the wider business team to support operations