It is all about the people at East Cheshire NHS Trust. We have a real sense of community, and our values are truly embedded into everything we do, ensuring we are a great and inclusive place to work. You will be supported, developed and empowered throughout your career with us. Come and join us, where you can play your part in helping us deliver outstanding care and improving the health of all the people we serve.

You will provide high-quality administrative support to both the NHS Breast Screening Programme and the Symptomatic Breast Service, ensuring accurate data entry, appointment management, patient communication and maintenance of clinical records. Working in a busy environment, you will help deliver an efficient, compassionate and patient-centred service while supporting national screening standards.

Main duties of the job

• Provide administrative support to the Breast Screening and Symptomatic Breast Services.
• Manage appointments, screening records and patient correspondence.
• Input and maintain accurate data using NHS systems.
• Respond professionally to patient and healthcare professional enquiries by telephone and in person.
• Support clinic administration, audits and quality assurance processes.
• Assist with symptomatic breast administration, including booking patients, processing urgent referrals and maintaining accurate records.
• Maintain confidentiality and comply with Trust policies.

Working for our organisation

We are committed to providing the best quality integrated care to our patients. To achieve this aim we need highly motivated staff who are united by common values and behaviours.

We believe our workforce is our greatest asset and we actively support our staff to develop their capabilities to the full, with a variety of learning and development opportunities.

Whether you are just starting out in your career or are looking to use your skills and experience in a new role, East Cheshire NHS Trust is the right employer for you. We look forward to you joining us so that we can bring out your best.

We look forward to receiving your application.

Person specification

Qualifications

Essential criteria

• GCSEs (A–C/9–4) including English and Maths or equivalent
• NVQ Level 2 in Business Administration or equivalent experience

Desirable criteria

• Business Administration NVQ Level 2/3 or equivalent
• Training to Vocational Level 3 or equivalent
• Relevant clerical or NHS admin training
• ECDL Qualification (European Computer Driving Licence)

Experience

Essential criteria

• Previous admin experience in a busy office setting
• Experience using Microsoft Office

Desirable criteria

• NHS or healthcare admin experience
• Familiarity with NHS clinical or admin systems (e.g. PAS, SystmOne, NBSS, CRIS)

Skills

Essential criteria

• Excellent communication and interpersonal skills
• High level of accuracy and attention to detail
• Ability to prioritise workload and meet deadlines

Desirable criteria

• Audio typing

Knowledge

Essential criteria

• Understanding of confidentiality and data protection

Desirable criteria

• Knowledge of NHS values and customer service standards
• An awareness of the aims and principles of the NHSBSP (NHS Breast Screening programme)