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Data Governance, Knowledge and Information Management Lead (£49,817 - £54,143)
Job description
Data and Knowledge & Information Management (KIM) Strategy and a Data Improvement Delivery Plan. Now we need the person to lead it. This is a new leadership role, reporting directly to our Director of Finance & Corporate Services, with the scope to shape how South Essex Homes manages information for years to come.
What you'll do
- Lead the strategy. Own delivery of the Data and KIM Strategy and build the roadmap for data governance, data quality and information management.
- Build governance that works in practice. Set up the frameworks, standards and controls, and embed clear data ownership and stewardship with Directors, Data Owners and Data Stewards.
- Raise the bar on data quality. Introduce quality measures, monitor performance and help services improve the completeness, accuracy and reliability of their data.
- Bring order to our information. Maintain the Information Asset Register, map our approved sources and repositories, and champion good information lifecycle management.
- Give assurance where it matters. Support audit, regulatory and Ombudsman requirements, and strengthen confidence in reporting on residents, homes, repairs, complaints, compliance and performance.
- Lead and grow a team. Line manage our Reporting & Insight Specialist, run the delivery backlog, and coach colleagues across South Essex Homes to become more data-literate.
What you'll bring
- Significant experience in data governance, data quality or information management.
- A track record of leading organisational improvement programmes and managing staff or professional teams.
- Confidence engaging with, influencing and constructively challenging senior stakeholders.
- The ability to write practical policies, standards and governance frameworks.
- Strong analytical, problem-solving and communication skills, and a degree, professional qualifications or equivalent experience.
- A resident-focused outlook and real professional integrity.
It would be great if you also have: housing sector experience; experience implementing data maturity or governance frameworks; a qualification in data management or information governance; knowledge of regulatory assurance; project or programme management skills; or familiarity with Power BI and modern reporting environments.
