About Healthxchange:

Founded in 2000, Healthxchange is the leading supplier of medical aesthetic products and services to professionals across the UK & Ireland. Healthxchange proudly partner with award-winning brands including Obagi Medical, Medik8 and Jane Iredale to strategically commercialise their products in market. We currently supply over 9,000 clinics with a full range of products (Skincare, Injectables, Energy-based devices) and services (software & education) to support their 360 business needs. The company offers a dynamic environment for innovation and growth in the medical aesthetic space.

Responsibilities:

Health and safety

• Own the health and safety policy and management system across all sites, in line with the Health and Safety at Work Act 1974 and related regulations
• Carry out and keep up to date risk assessments, including COSHH, manual handling, display screen equipment (DSE), and new and expectant mothers
• Investigate accidents, incidents and near misses, find root causes and track corrective actions to completion
• Manage RIDDOR reporting and keep the accident log accurate
• Run regular site safety audits and inspections, and report findings to the COO
• Make sure enough trained first aiders and fire marshals are in place at every site and on every shift

Fire safety and security

• Ensure each site has a current fire risk assessment and that its actions are completed
• Manage fire alarm, emergency lighting and extinguisher testing and servicing, and run regular evacuation drills
• Oversee site security, including access control, CCTV, intruder alarms, key holding and secure storage for controlled drugs, working with the Superintendent Pharmacist
• Own business continuity and emergency plans for each site, including power or IT failure, flooding and fridge or cold room failure

Facilities and maintenance

• Manage planned and reactive maintenance for buildings, plant and equipment, including HVAC, electrics, water, lifts and loading bays
• Manage statutory compliance testing, such as fixed wire (EICR), PAT, gas safety, Legionella and asbestos management
• Make sure material handling equipment (MHE) and pallet racking are inspected and safe, including LOLER, PUWER and SEMA racking inspections
• Procure and manage facilities contractors and suppliers, such as cleaning, waste, pest control, security and maintenance, including contracts, performance and permits to work
• Act as the main contact for landlords, managing agents and surveyors, including lease obligations, dilapidations and service charges

GDP and regulatory premises compliance

• Ensure premises and equipment support MHRA GDP and GPhC requirements, working with the Responsible Person and Superintendent Pharmacist
• Manage temperature control and monitoring systems, including temperature mapping, calibration, alarms and out-of-hours response
• Keep pest control, cleaning and waste management (including pharmaceutical and hazardous waste) compliant and well documented
• Support MHRA, GPhC, local authority and insurer inspections, and own any premises-related actions

Projects and site changes

• Lead facilities workstreams for new sites, relocations, fit-outs and expansions, from basis of design through to handover
• Manage external consultants and contractors
• Ensure new or changed spaces are safe, compliant and ready to operate before go-live

Budget and reporting

• Own the facilities and health and safety budget, including maintenance, contracts and capital spend
• Look for cost savings, for example in energy, waste and contractor spend, without reducing safety or compliance
• Report monthly on safety, compliance and facilities performance to the COO and senior leadership team

People and culture

• Build a positive safety culture where everyone reports hazards and near misses
• Plan and deliver health and safety training, including inductions, manual handling, fire safety and refreshers
• Support site managers to understand and meet their safety and facilities responsibilities
• Line manage any facilities team members and oversee contractors

Requirements:

Essential

• NEBOSH National General Certificate in Occupational Health and Safety, or equivalent
• At least 5 years' experience in facilities management and/or health and safety, including at least 2 years in a management role
• Experience managing several sites, ideally in warehousing, logistics, retail pharmacy or another regulated environment
• Strong working knowledge of UK health and safety, fire safety and statutory compliance requirements
• Proven experience managing contractors, budgets and maintenance programmes
• Excellent organisation and the ability to manage competing priorities across sites
• Clear, confident communicator who can influence people at all levels

Desirable

• NEBOSH Diploma, or Chartered or Graduate membership of IOSH (CMIOSH or GradIOSH)
• IWFM qualification or membership
• Experience of MHRA GDP, temperature-controlled storage or pharmaceutical distribution
• Experience of fit-out or new-site projects, including CDM 2015
• Fire risk assessment qualification
• Experience with CAFM or compliance management systems

Benefits:

Company pension, annual performance bonus, 25 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP, birthday off perk.