About the Role

Support the delivery of an efficient and student focused finance service for both current and prospective students

Act as a key point of contact for student finance enquiries, providing information and guidance on a range of funding options

Help students access bursaries, scholarships, loans and other financial assistance schemes available to support their studies

Build positive working relationships with students, colleagues and external organisations to ensure a high-quality service

Contribute to the smooth administration of student finance activities, ensuring accuracy and attention to detail

Support enrolment activities, open days and other events throughout the academic year

Work within a varied role that combines customer service, administration and financial processing responsibilities

Play an important part in helping students make informed decisions about funding their education

About You

Ideally hold a Level 3 qualification in a relevant subject area, or be able to demonstrate equivalent experience

Have experience working in a busy administrative, finance or customer focused environment

Possess strong numeracy skills and excellent attention to detail

Be confident using Microsoft Office applications, particularly Word and Excel

Have excellent communication and interpersonal skills, with the ability to explain information clearly and professionally

Be comfortable handling sensitive information with discretion and professionalism

Committed to delivering a high standard of service and supporting a positive student experience

We offer a fantastic package of staff benefits including:

Generous annual leave entitlement

Wellbeing support including our Employee Assistance Programme

Generous pension scheme: Local Government Pension Scheme (LGPS)

Employee Discounts Scheme

Onsite fitness facilities

Support for continuous professional development

Flexible working opportunities available

Enhanced maternity, adoption and paternity leave

Electric Vehicle Salary Sacrifice Scheme, launching in 2026

Free entry to seasonal events on campus

Hybrid working arrangements with blended approach of office and home working

Access to a shuttle bus (Gloucester routes)

About Us

Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality (The Times and Sunday Times Good University Guide 2023) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice.

Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here.

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.