This exciting opportunity will see you will be responsible for the effective management of cases from disciplinaries to grievances and performance to probation. You will work autonomously as you provide effective stakeholder management ensuring formal policies and procedures are followed to MCA standards whilst providing a high level of governance.

In this exciting opportunity, you will be responsible for:

1. Managing multiple cases ensuring that all casework and employee relations (ER) activities are carried out in accordance with MCA and wider Civil Service policies and procedures.
2. Ensuring ER cases have a timely conclusion and act as an escalation point, where required.
3. Managing litigation cases including Employment Tribunal and Personal Injury.
4. Working in partnership with relevant internal and external stakeholders to gather and prepare evidence, witness statements and supporting individuals through the process.
5. Effective internal and stakeholder management which includes, but is not limited to: Government Legal Department, Trade Union Representatives, Department for Transport (DfT) Voice of the Customer, DfT Group Policy, MCA managers and employees.
6. Monitoring and maintaining up to date casework Management Information, identifying trends and risks, whilst proactively identifying solutions.
7. Leading and implementing relevant policy changes communicating these effectively to the business.