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People Experience Officer (£32,073 - £39,043)
Job description
As People Experience Officer, you will support delivery of the Trust's people experience priorities across staff engagement, wellbeing, leadership development and organisational development.
Key duties include:
- Planning and facilitating staff engagement, listening events, focus groups and team interventions.
- Capturing and analysing staff feedback to identify themes and support practical improvement actions.
- Coordinating the NHS Staff Survey, Pulse Surveys and other staff listening activity, including communications, analysis and action planning.
- Supporting managers to interpret feedback and monitor staff experience improvement plans.
- Coordinating and delivering wellbeing campaigns, workshops, events and resources.
- Supporting leadership development programmes, including session coordination, facilitation and evaluation.
- Producing reports, briefings, presentations and trackers using qualitative and quantitative workforce insight.
- Building effective relationships with managers, staff networks and colleagues across the Trust and acting as a point of contact for staff experience, wellbeing and leadership activity.
Working for our organisation
Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.
CQC rated us as 'GOOD’ overall, commenting on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust.”
Benefits include:
- Commitment to flexible working where this is possible
- 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years’ service
- Yearly appraisal and commitment to ongoing training
- Generous NHS pension scheme
- Good maternity, paternity and adoption benefits
- Health service discounts and online benefits
- Incremental pay progression
- Free confidential employee assistance programme 24/7
- Access to our LGBT+ network, BAME Network and Christian Network
- Health and wellbeing opportunities
- Structured learning and development opportunities
Person specification
Attainment/ Qualifications
Essential criteria
- Educated to degree level or equivalent level of knowledge and experience in Organisational Development, People services, Leadership, engagement or a related discipline.
- Evidence of ongoing learning and development relevant to Organisational Development, People services, Leadership, engagement or a related discipline.
Desirable criteria
- Professional qualification or membership relevant to Organisational Development, HR or Learning & Development (e.g. CIPD).
- Facilitation or coaching qualification.
Skills
Essential criteria
- Strong interpersonal and communication skills with the ability to engage positively with staff at all levels.
- Ability to organise and coordinate multiple activities, events or workstreams simultaneously.
- Ability to capture, record and summarise feedback accurately and sensitively.
- Good IT skills including use of Microsoft Office applications and digital collaboration tools.
- Ability to work collaboratively as part of a wider team and build effective working relationships.
Desirable criteria
- Experience supporting delivery of workshops, training sessions or engagement events.
Knowledge/ Experience
Essential criteria
- Experience providing administrative, coordination or project support within a complex organisation.
- Experience working with data, trackers or action plans and maintaining accurate records.
- Experience of planning and delivering staff engagement, organisational development, wellbeing or leadership initiatives.
- Experience of facilitating workshops, engagement sessions or focus groups.
- Experience of analysing workforce information, survey data or qualitative feedback to inform improvement activity.
- Experience of developing, monitoring and reporting on action plans or improvement programmes.
- Experience of building effective relationships with a wide range of stakeholders.
Desirable criteria
- Experience working in the NHS or public sector.
- Experience supporting staff listening activity such as surveys, focus groups or engagement events.