What you’ll do

Your key accountabilities will include:

• Provide efficient and accurate administrative support across day-to-day team operations, including data entry, document handling, and system updates.
• Ensure excellent service is always provided to M&S colleagues and customers.
• Respond to queries from colleagues via phone, email, and internal systems, ensuring timely and helpful resolutions.
• Maintain and update internal records and trackers, supporting smooth workflow and compliance with company procedures.
• Collaborate with team members and other departments to coordinate tasks and share knowledge.

Who you are

Your skills and experience will include:

• Strong communication skills.
• Digitally focused and can use Microsoft applications with ease.
• Driven to do the right thing and want to make every moment special.
• Enjoys a ‘one team’ approach – we love to support other teams in the People Hub when needed!
• Customer service skills and understanding the importance to provide an excellent experience