As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We're looking for an organised, proactive and highly professional Personal Assistant to provide first-class support to our Online Director.

This is a fantastic opportunity for an experienced PA who thrives in a fast-paced environment, enjoys building strong working relationships, and takes pride in delivering exceptional support at executive level.

As a key member of the team, you'll be responsible for ensuring the smooth day-to-day management of schedules, communications and business activities, while acting as a central point of contact across the Online function.

Purpose of role:

To provide a high level of secretarial / administrative support in a timely and accurate manner to the Director in a fast paced, highly responsive working environment.

In this role you can expect to:

Pro-active Diary Management for the Director:

Planning ahead to ensure the Director has time to plan and prepare presentations for key events

Supporting with the diaries of the senior management team will also be required

Ensuring regular update takes place with you and the Director to ensure full understanding of diary to ensure prep time etc… is planned

Effective arrangement of all meetings, liaising with colleagues and PA’s and external suppliers.

Book meeting rooms, arrange refreshments, inform Reception, meet and greet all visitors

Arrange all travel, accommodation and dining reservations including ad hoc travel requests from the wider team

Email Management:

Action emails and inbox on behalf of the Director, highlighting which require immediate action or response.

Meeting Preparation:

Produce and circulate presentations for meetings

Prepare and circulate timely agendas and minutes in advance, follow up and chase outstanding actions

Provide Director with information prior to meetings and visits e.g. minutes / store packs

Attend and take minutes at all meetings.

In addition to these duties, you will be expected to:

Carrying out specific projects and research

Highlighting and driving new processes for the Director and within the Dept

Facilitate team offsite strategy days, and department events including Christmas party

General support to Senior team and wider department

Raise, approve and receipt Purchase Orders using SAP

Line manager support for Director - Monitor and approve holiday requests and absences via Nexus. Ensure sufficient cover across all teams

Act as key liaison point for the department and maintain good communication pathways.

Liaise with Central Services and IT regarding office moves, general maintenance

Process expense claims for Directors and Snr Team

Update Business Continuity Plans for Department

Update Department information including weekly updates, structure charts etc…

Maintain stationery supplies and process orders as required, within budgetary requirements

Managing Dept credit card

You should apply if:

Skilled at Diary Management and Inbox Management using Outlook

IT literacy (Word, Excel, PowerPoint, SAP, & Office 365 -Share point, One Drive & One Note)

You will have access to confidential information requiring absolute discretion at all times.

Able to communicate to all levels

Experience of working within a busy office environment

Good attention to detail, ability to prioritise workload.

Proactive approach in dealing with problems and queries

Flexibility

Holds a full, clean driving licence

Alongside this we can offer you:

Competitive salary with a comprehensive benefits package

25 days holiday plus 8 bank holidays

Employee discounts, including 15% store discount and 30% Club Individual restaurant discount

Charity fundraising events

Long service awards

Reward and recognition

Plus, a range of additional benefits to support your wellbeing