This is a great opportunity for a passionate employee relations expert to be part of a business that is looking to further support and enhance its current employee relations function. You will enjoy navigating complex employee matters and working at pace, and be confident in your ability to reach outcomes in an objective, balanced and fair manner.

It will be your responsibility to hear employee grievances and lead on formal grievance investigations on a national level. You will work closely with the Employee Relations Team Manager and team to ensure that it is meeting the strategic objectives of the company and maintaining a positive employee experience in line with the ACAS code of practice and employment legislation.

At Lidl, we offer a hybrid working model to give you the best of both worlds. Spend three days in our state-of-the-art office in Tolworth, where you can enjoy an on-site gym, restaurant, and more of the perks you deserve. And with up to two days at home, you’ll find the work/life balance you need to thrive.

What you'll do

● Manage and coordinate formal and informal grievance cases

● Conduct fact-finding and investigation meetings

● Provide advisory guidance and coaching to the supporting team

● Draft outcome letters and maintain accurate case documentation

● Provide practical ER guidance to managers & feedback on case learnings

● ConductCarrying out of any disciplinary processes, where required

● Ensure full compliance with employment legislation

● Provide advisory guidance and coaching to the supporting team

● Keep up to date with developments in employment legislation and HR best practices

● Contribute to maintaining a positive and professional workplace culture

What you'll need

● A legal qualification/ CIPD Level 7 (with specialist EL/advanced EL optional units) is desirable

● Solid understanding of grievance procedures and ACAS code of practice

● Significant Employee Relations experience, advising middle management and up to date labour law knowledge

● Experience of leading grievance investigations and delivering outcomes

● Highly developed in handling complex, sensitive and confidential matters

● Oversee a busy caseload whilst remaining calm, organised and solution-focused

● Exceptional written and verbal communication

● Strong GoogleMicrosoft Office skills and HR software proficiency

● Experience within a retail or hospitality environment would be advantageous

● The ability to collaborate and share best practice with a range of stakeholders using your strong influencing skills