Our University

Ravensbourne University London is a dynamic institution at the intersection of creativity, business, and technology. Based in London’s Design District in the heart of North Greenwich, we are home to a diverse, global community in one of the world’s most vibrant business and creative hubs.

The Role

We are looking for an Estates & Facilities Management Administrator to join our team.

This role requires a highly organised and proactive individual with strong administrative, communication and coordination skills, ideally within an estates & facilities or higher educational environment.

Main responsibilities:

Provide administrative support to the Estates & Facilities team

Act as a key point of contact for enquiries, coordinating responses across teams

Support contractor management processes, including compliance documentation and record keeping

Maintain accurate systems, databases and records (e.g. TOPdesk ticketing system and compliance spreadsheets)

Assist with planned and reactive logistics coordination

Support health & safety processes, including documentation, reporting and tracking actions

Contribute to the smooth day-to-day running of Estates & Facilities operations

Key skills:

Strong organisational and time management skills, with attention to detail

Excellent communication and stakeholder engagement skills

Ability to prioritise and manage multiple tasks effectively

Proficient in Microsoft Office and administrative systems

Experience working in a facilities & estates, or similar operational environment (desirable)

Awareness of health & safety and compliance requirements (desirable)

The Candidate

The ideal candidate will be a well-organised and motivated administrator with a proactive approach and a strong customer service mindset.

You will be comfortable working in a fast-paced environment, managing competing priorities and supporting a diverse range of activities across estates and facilities services.

A collaborative approach, problem-solving mindset and the ability to build effective working relationships across the University will be essential.

We Offer

Generous leave

We operate a hybrid working model of on-site and working from home for most of our posts

Competitive Pension Scheme

An Employee Assistance programme

A cycle-to-work scheme