Right to work: Please note that it will not be possible for the University to issue a Certificate of Sponsorship to the successful candidate for this position. Therefore, the appointable candidate will need to be eligible to work in the UK or have leave to remain in the UK and associated right to work for the duration of their employment with the University, in accordance with the Immigration, Asylum and Nationality Act 2006.

Full-Time, Fixed-Term (until 31 July 2027)

Applications are invited for the post of Student Administration Assistant (Enrolment and Records) in Student Administration Operations.

Student Administration Operations is responsible for all central administrative functions involved in the student lifecycle, including Enrolment, Academic Timetabling, Attendance Monitoring, Examinations, and Results. The Student Administration Directorate also contains the Doctoral School, the Faculty administration teams, Academic Investigations and the Student Services Centre, which provides a central point of contact for students.

The Student Administration Records Assistant will support the administration of a variety of tasks carried out by the Enrolment and Records Team with a focus on supporting, tuition fee billing, query management, visa records. The role involves the methodical and accurate entry of data, excellent attention to detail and excellent customer services skills.

Candidates for this post should have excellent IT skills, an ability to manage a number of tasks at the same time and can demonstrate enthusiasm and commitment to working in Higher Education Administration. In addition, candidates should be able to provide excellent customer service via email and phone to students, departmental administrators and academic staff and colleagues in Professional Services. They should also be committed to contributing to the continual development and provision of a high quality service to students and staff.

The role-holder will work closely with other colleagues in the Student Administration team, as well as colleagues from other Professional Services areas, to ensure that a well-co-ordinated service is provided to students in relation to Student Movements. The role enables the post holder to gain experience of a full range of activities within Student Administration, whilst taking specific responsibility for an area of work.

In return we offer a highly competitive rewards and benefits package including:

Generous annual leave entitlement

Training and Development opportunities

Pension Scheme with generous employer contribution

Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing.

Free parking

The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.