Do you enjoy working collaboratively within multidisciplinary teams? Do you have great consultancy skills, caring about your client’s needs and motivations? Do you love creating high-quality, user-focused content?

We are looking for a Senior Content Designer to join the team on a permanent basis, so keep reading:

What you will do:

• Lead the design and implementation of content strategy to ensure our clients’ business requirements are met
• Create and iterate content for end-to-end services, taking complex language and processes and making them easy to understand and use
• Advise and support content design colleagues and other members of Agile teams
• Use insights from user research and metrics to shape content strategy, and explain your content design decisions clearly
• Be an expert in Agile delivery, identifying the best Agile processes for projects and  measuring the success of outcomes
• Work with other designers to create and iterate prototypes
• Build long-term, strategic relationships with stakeholders
• Run workshops with your team and stakeholders
• Advocate for user-centred design, and content design in particular
• Work with the hippo design community to share best practice to ensure high standards, including attending content crits and writing blog posts

• Have exemplary content design skills and experience of establishing content strategy and content design patterns
• Have expertise in creating content based on evidenced user needs
• Be experienced in championing user centred design principles and practices
• Enjoy working collaboratively with your team and experts
• Be comfortable working in rapid sprint cycles
• Be a stronger presenter and happy to sell the benefits of content design to people who aren’t familiar with the discipline
• Have a positive “can do” attitude
• Have great consultancy skills, caring about your client’s needs and motivations
• Enjoy sharing your skills and experience with your client to enable them to continue to iterate and improve content after you leave
• Experience of working in an Agile workplace
• Experience of creating and iterating prototypes

It would be great if you also:

• Have experience of working in other Agile roles, for example user research or product ownership
• Enjoy taking part in winning new business