Pensions administrators handle the day-to-day running of pension schemes and life insurance policies.

Skills & knowledge

customer service skills

to be thorough and pay attention to detail

maths knowledge

administration skills

excellent verbal communication skills

the ability to use your initiative

the ability to sell products and services

the ability to accept criticism and work well under pressure

to be able to use a computer and the main software packages competently

What you'll do

Day-to-day tasks

As a pensions administrator you could:

answer customer queries by email, phone or letter

use a computer system to check and update records

calculate the amount of money people will receive

process money paid towards a person's pension

transfer benefits from one pension to another

arrange the payment of pensions

keep up to date with pension and tax laws

Working environment

Career path & progression

You could further your career with a qualification in pensions administration or calculations.

With experience, you could become a:

team leader,

supervisor

pensions manager

With further study, you could qualify as a financial adviser.