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Job description
As Project Delivery Specialist, you will work autonomously implementing the inspHire product suite via on-site or remote sessions.
Main Duties and Responsibilities
- Adhere to the PSG Ways of Working at all times.
- Ensure all projects are implemented in a professional timely manner.
- Manage multiple projects or varying scope and size simultaneously.
- Full implementation life cycle of inspHire product suite.
- Training customers both on-site and remote as determined by the project scope.
- Prepare and conduct project kick-off meetings both internally and externally.
- Monitor, track and report delivery activity and project status both internally and externally.
- Manage/document/escalate delivery risks and issues to Head of Professional Services when necessary.
- Utilise correct tools and processes as defined by the Head of Professional Services.
Skills, Knowledge and Experience
Essential:
- Strong organisational and communication skills.
- Demonstrable experience in Project Management.
- Attention to detail and thoroughness in all aspects of the project life cycle.
- Problem-solving.
Desirable:
- Understanding of ERP systems and their delivery
- Experience working with an industry recognised project management methodology (eg PRINCE2)
- Experience with SQL Server databases.
- Experience with Crystal Reports.
- Business/commercial awareness
- IT service awareness
- IT culture awareness (eg GDPR)
- Forward-thinking/proactive nature
