WHAT WE ARE LOOKING FOR:

To become a Student Support Officer in our Specialist Learning Support department, we need someone who has excellent administration skills, the ability to prioritise tasks and strong communication skills.

The successful candidate will have the chance to acquire new skills and develop their abilities in a wide range of activities.

We have a variety of students from the surrounding area, we are a welcoming and inclusive community that champions diversity and equality across our college.

Our departments collaborate to establish and uphold the inclusive HoW culture, we keep this in mind as we manage interactions with the public, fellow employees, and nearby schools.

This position is cross campus; all applicants must be prepared to travel to our other campuses or surrounding areas as required.

WHAT YOU'LL BE DOING:

To find a more detailed list of your day-to-day responsibilities, please refer to the key roles and accountabilities section on our Job Description. In summary, as someone who has the ability to build professional relationships, you will support in many aspects. To name a few:

To administer and maintain the student records, the requisite data systems to ensure all support and associated costs are recorded accurately and reflect the funding received by the College for the delivery of additional support utilising the EHCP and EFA funding streams.

Provide administrative support to meetings chaired by Specialist Learning Support Lead

To be the point of contact for enquiries from parents, staff and external stakeholders.

To coordinate the information recorded on Unit-e with the College’s MIS team to ensure the data recorded for the ILR is timely, accurate and up to date.

To coordinate the examination access arrangements, allocate the associated costs, approval is recorded on the Unit-e and all relevant parties are informed.

To work closely with the SLS lead in arranging specialist assessments by the Educational Psychologists, Speech & language Therapists, Integrated Specialist Support Services, etc.

To produce accurate invoices to those agencies providing support, e.g. Local Authorities, Training providers and Specialist Services, etc.

To complete administrative tasks regarding budgets, creating purchase order requests and invoice requests.

To request SEN information from High Schools and record on College database.

To support the organisation of transition visits for prospective learners.

To retrieve accurate and timely management information reports using College databases.

To coordinate the organisation of the phase transfer documents.

Request EHCPs from local authorities and record on College database.

To support and participate in the annual self-assessment review and reporting process for the Specialist Learning Support services.

To participate and support meetings as required, arranging meetings, producing agendas, taking minutes and providing minutes / notes as required.

To manage and respond to communications within the Specialist Learning Support inboxes.

To undertake such other duties commensurate with the grade and purpose of the post.

To assist and support the Specialist Learning Support Lead in the organisation of Learning Support Assistant duties within the SLS Team and monitor progress towards staff task deadlines.

ABOUT US.

Heart of Worcestershire College, the county's largest further education institution, offers a diverse range of academic, vocational, and community courses throughout its campuses. In all we do, our principles of diversity, integrity, partnership, and trust come through, enabling us to offer timely and knowledgeable services both within and outside of our immediate neighbourhood. By 2030, we also intend to be 90% green!

Our goal is to advance, innovate, and inspire. We're looking for people who want to come along for the journey because our growth will be your growth.

THE PERKS.

A career with us entails much more than a pay check, because we know our employees are our most valuable resource. You can look forward to the following perks with us.

Confidential Employee Assistance Programme (available 24/7, 365 days a year); giving access to free confidential counselling

Regular Continuing Professional Development

Opportunity to gain further qualifications and enhance professional development through our Awards process

Generous holiday allowance

Agile and Flexible working (Dependent upon role)

Employee discounts & benefits package including high street and travel discounts

Fantastic progression opportunities

A mentor to support you in your new role

Cycle to Work Scheme

Free onsite parking (Certain Campuses only)

Opportunities of volunteering within local community and charities

WE HIRE PEOPLE.

Every person we hire has a different mix of experiences, cultures, and identities, as well as a unique background and physical make-up. Together, we strengthen HoW.

The College is striving to attract, develop and retain the very best people by offering a motivating and inclusive workplace in which talent is truly recognised.

We want you to know that HoW is an equal opportunity employer as you are probably applying for or considering applying for a job with us if you are reading this. This College expects everyone to share its commitment to promoting and protecting children, young people, and vulnerable adults' welfare and equality of opportunity.

For us, this means that we always work to be as inclusive as possible in all areas of employment and that we will not allow any form of discrimination.

BIT MORE INFO.

All successful applicants will be required to complete and pay for a Disclosure & Barring Service check. Along with online verification to ensure the safety of our pupils.