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Job description
What you can expect
- Welcoming and looking after our guests at the reception
- Check-in, Check-Out to the individual standards
- Processing reservations from all types of guests and preparing their arrival information
- Actively selling additional services and touristic offers such as tickets, excursions etc.
- Collaboration with the optimisation of quality assurance and guest satisfaction
- Ad hoc administrative tasks in close cooperation with other departments
What you bring along
- Work experience in a similar function, ideally within hospitality/tourism
- Excellent interpersonal and communication skills, customer oriented
- Knowledge of commonly used IT-Tools; ideally including hotel booking systems, etc.
- Very good German and English skills, both written and spoken, Italian or any other European language is of advantage
- Pre-Settled or Settled status (Residence/work permit for UK )is mandatory
What we offer
Local benefits
- Challenging tasks and a unique opportunity to develop yourself in an international environment within a well-organized and highly motivated team
- Staff accommodation (self-catering studio) available upon request
- A permanent contract (5-day week/40 hours)
- A high degree of independence and the opportunity to help shape the resort’s offering
- A performance-related salary and attractive benefits for holidays and F&B services (30%) in our own Hapimag resorts