Are you passionate about delivering excellent technical support and keen to be part of a forward-thinking, high-performing IT service? Chorley and South Ribble Councils are seeking a committed and self-motivated IT Technician to join our dynamic digital services team.

What you’ll be getting up to

You’ll be on the front-line of our IT support service, working closely with customers across the Councils and supporting them with a wide range of queries.

We’re customer-focused (including you!). ICT doesn’t mean sat behind a screen all day. Our service extends to every corner of the business. You’ll be out and about engaging with internal customers, and helping them with queries.

You’ll develop on your set of existing skills and knowledge to identify, analyse and resolve a range of issues. When needed, you’ll have the ability to escalate to your team.

Who we’re looking for

You’ll be excited by tech. We’re constantly evolving and developing the way we work, this means looking at how we can improve our services through the IT we provide.

You’ll be a team player. Not only will you work closely with your immediate team, but also the wider Digital Services team (and Council!).

You'll have excellent knowledge of supporting Microsoft 365 products.

Other requirements

This role requires some travel around our boroughs. You should have a valid driving licence or the equivalent mobility.

Successful applicants will be subject to a DBS check (applied and paid for by the Council).

Our Benefits

25 days annual leave plus bank holidays (and Christmas shutdown)

Local Government pension

Healthcare Cash Plan for cash back on health treatments

Cashback website access for savings on brands you love

Volunteering days

Free parking

Many of our colleagues work flexibly for us. We’re always open to conversations around different working arrangements. If you’re interested in part-time, compressed hours or any other working arrangement, please get in touch with us through the “Contact Us” form on our careers website.

About Us

At South Ribble Council, our mission is to provide a first-class service and improve the quality of life for our communities. Our staff are our greatest resource in helping us achieve this. They’re at the heart of everything we do and are crucial to the delivery of excellent services.

Working Together

We share a number of our services with Chorley Council. This allows for improved resilience across both councils and provides numerous benefits to our operations. Whilst some staff and back-end processes are shared between the Councils, both Councils still retain sovereignty and have separate strategies and corporate plans.

Additional information

Applicants are advised to apply early. We reserve the right to close a vacancy prior to the closing date.

Equal Opportunities

We believe that everyone has the right to be treated with dignity and respect. We are committed to the elimination of unfair and unlawful discrimination and prejudice in all our policies, procedures, and practices.

We’re committed to making our recruitment practices barrier-free and accessible to everyone. This includes making adjustments for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the recruitment process, please contact us via the "Contact Us" page on our website.

If you are disabled or your last employer was the armed forces, and you meet all the essential criteria of a post, you will be guaranteed an interview.