Why this role matters

At Databarracks, resilience depends on precision. Behind every successful deployment, renewal and customer solution is a purchasing function that gets the details right the first time.

As a Technical Purchasing Coordinator, you’ll play a vital operational role – ensuring hardware, contracts, pricing and supplier processes run smoothly and accurately. Your work will directly impact customer satisfaction, service delivery and commercial performance.

About Databarracks

We’re leaders in business resilience, disaster recovery and cyber security. We enable our customers to operate with confidence when the worst happens.

We’ve grown by combining technical expertise with strong operational foundations. Our Enterprise Solutions team ensures the right equipment, contracts and supplier relationships are in place to support both our customers and our internal teams.

We’re collaborative, detail-driven and proud of the standards we maintain.

The Role

This is not just an administrative purchasing role. You’ll sit at the centre of sales, suppliers and service delivery – working as part of a collaborative team to coordinate quotes, purchase orders, hardware procurement and contract records.

Responsibilities are shared across the team, so you’ll support and be supported by colleagues to ensure smooth, consistent delivery across all areas.

You’ll help ensure pricing accuracy, maintain SAP records, manage RMAs and keep maintenance agreements and SLAs up to date. Your attention to detail will help protect margin, prevent delays and ensure customer commitments are met.

Full training will be provided, giving you the knowledge and confidence to succeed in the role and develop within the team.

What you’ll do

Raise and input sales quotes into SAP

Request and chase supplier quotations via internal sales requests

Validate pricing and information to ensure quote accuracy

Raise purchase orders with suppliers

Order hardware for Databarracks, COOLSPIRiT and Plan B sites

Manage RMA and hardware return procedures

Maintain accurate customer service contract records within SAP

Ensure SLAs, terms, renewal dates and maintenance schedules are correctly recorded

Act as a key coordination point between Sales, suppliers and internal teams

What we’re looking for

Experience and Background

Experience working with customers and suppliers (essential)

Technical interest or background in IT (essential)

Experience using SAP (desirable)

Experience using Salesforce (desirable)

Previous purchasing or sales environment experience (desirable

Skills and Behaviours

Strong attention to detail with high levels of accuracy and confident using Microsoft Office and general IT systems

Organised and methodical, able to prioritise workloads effectively

Comfortable working in a fast-paced, deadline-driven environment

Strong multitasking capability

Process-driven with a structured approach to workflow

Confident communicator, particularly on the phone with suppliers and customers

Able to work independently and take initiative

Numerate and literate to an intermediate level or above

What success looks like

Accurate quotes and pricing with minimal rework

Timely supplier responses and purchase order processing

Well-managed hardware orders and RMA procedures

Up-to-date and accurate contract and SLA records within SAP

Smooth coordination between Sales and Enterprise Solutions

What you’ll get

A structured role with clear responsibility and ownership

Exposure to technical IT solutions and supplier management

Opportunities to develop SAP and systems expertise

A collaborative team environment

The chance to play a key role in supporting business growth