Summary

The role:

As the Accounts Payable Team Leader you will be responsible for the direct supervision, mentorship,and day-to-day guidance of the Accounts Payable team. This role is crucial in ensuring the accurate, timely, and compliant processing of invoices and payments, with a key objective of paying suppliers on time to uphold our commitments and maintain positive relationships. You will actively foster a collaborative and supportive team environment, playing a vital role in navigating operational challenges, and drive immediate process improvements. You will adapt to ongoing changes, all to maintain the team's effectiveness and contribute to the overall stability of our Accounts Payable operations.

What you’ll take on:

You’ll provide daily mentorship and coaching, conducting regular 1-to-1s to support the professional growth of your team.

You will oversee the end-to-end AP process—from invoice receipt to payment—ensuring total accuracy and adherence to company policies.

We want you to identify efficiencies. You’ll manage robotic automation processes, update Standard Operating Procedures (SOPs), and facilitate the adoption of new systems.

You will track KPIs, manage workload distribution, and oversee offshore team volumes to ensure we consistently hit our SLAs.

You'll act as the primary escalation point for complex queries and serve as a strong advocate for your team’s needs to the Operations Manager.

Manage payment runs, oversee statement reconciliations, and contribute to seamless month-end and year-end closing activities.

What you’ll bring:

Experience guiding a team through high-pressure periods while maintaining a supportive, "people-first" culture.

A solid understanding of AP regulations (including HMRC, VAT, and CIS) and experience managing high volumes of financial data.

The ability to de-escalate conflicts, resolve systemic issues, and provide practical solutions to complex invoice queries.

A commitment to accuracy that ensures data integrity across all reporting and payment functions.

The ability to translate complex financial information for diverse audiences and manage relationships with both internal stakeholders and external suppliers.

A proactive mindset with the ability to take ownership of the team's output and meet strict deadlines consistently.

Benefits

25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)

Company performance based bonus

Sharesave scheme

On-site Nursery available; OFSTED outstanding in all areas

10% off most partner brands & up to 15% off Branded Beauty

Early VIP access to sale stock

Access to fantastic discounts at our Staff Shops

Restaurants with great food at amazing prices

Access a digital GP and other free health and wellbeing services

Free on-site parking

Financial Wellbeing - Save, track and enhance your financial wellbeing

Apprenticeship - Grow and develop on the job whilst gaining a qualification

Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store

Support Networks - Access to Network Groups to empower and celebrate each other

Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary.