Please note, employment is expected to commence no sooner than November 2026.

Overview

Job holders within this Group Profile will undertake daily routine transactional administrative tasks in their area of work in order to support the establishment.

This is a non-operational job with no line management responsibilities.

Characteristics

Typical tasks associated with this Group Profile include:

• Provide administrational assistance in area of work

• Maintain accurate filing system for area of work

• Respond to queries relating to area of work, redirecting where required.

Job Descriptions relating to this Group Profile The job holder once in post will be in matched to a job description; a sample list is shown below. The post is rotational so the job holder could during their career carry out the role of different job descriptions.

• Support Services Administration : Business Hub

• Support Services Administration : Records

• Support Services Administration : Visits Booking

• Support Services Administration : Welcome Centre

Essential Skills/Qualifications/Accreditation/Registration

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.

Person specification

Please refer to Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

Developing Self and Others

Communicating and Influencing

Working Together

Managing a Quality Service

Benefits

Alongside your salary of £24,549, HM Prison & Probation Service contributes £7,111 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Access to learning and development

A working environment that supports a range of flexible working options to enhance your work life balance

A working culture which encourages inclusion and diversity

A Civil Service pension with an employer contribution of 28.97%

Annual Leave

Public Holidays

Season Ticket Advance