Job summary

We are recruiting 16 Administrative Officers across our Social Care and Inspection Support teams.

Social Care Administrators – 11 posts

Inspection Support Administrators – 5 posts

The Administrative Officer role provides vital administrative support to ensure the effective delivery of social care and inspection services. The role requires strong organisational and communication skills, excellent attention to detail, and the ability to handle sensitive information appropriately.

Apprentice Roles

Of the 16 available posts, three are Administrative Officer Apprentice roles, allocated as follows:

2 roles – Manchester

1 role – Birmingham or Nottingham

About the apprenticeship

This role is open to graduates who do not hold, and are not working towards, an equivalent or higher qualification in Business Administration.

Depending on your existing qualifications, you will either undertake the Level 2 Customer Service Practitioner apprenticeship (15 months) or the Level 3 Business Administration apprenticeship (15 months).

If you begin with the Level 2 apprenticeship, you will have the opportunity to progress to the Level 3 programme once you have successfully completed it.

Throughout your apprenticeship, you will develop valuable skills and knowledge that support a wide range of workplace duties. You will be assigned a dedicated tutor who will guide you through the programme, with one‑to‑one sessions taking place every six to eight weeks. You’ll also have the chance to apply your learning to real workplace scenarios, helping you build a practical portfolio of tools and techniques.

As part of the apprenticeship, you will complete a minimum of 6 hours of off‑the‑job learning each week.

If you're aged 16–18:

You must work towards a Level 2 qualification in English and Maths (equivalent to GCSE grade 4/C) if you haven’t already achieved it.

This is done through Functional Skills training as part of your apprenticeship.

If you're aged 19 or older:

You are not required to complete English and Maths qualifications to finish your apprenticeship.

However, if you choose, this can be done through Functional Skills training as part of your apprenticeship.

Please note that we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK at the point of application and for the duration of employment.

Job description

Please refer to the job specification for further information.

Person specification

Please refer to the job specification for further information.

Behaviours

We'll assess you against these behaviours during the selection process:

Working Together

Managing a Quality Service

Delivering at Pace